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MackenzieKreller

I'm Mackenzie.
UX Designer & Researcher.

Hello;

PROFESSIONAL

UX Designer experienced in adaptive, multimodal & voice design

UX researcher and designer with a medical background focused on product development; a knack for puzzles, and a deep love for traveling. I like to understand why people do what they do and then create catering to all users. I don't receive the phrase "that's just how it is" there is always a way to streamline and improve. 

MY KNOWLEDGE IN UX SOFTWARE

PROFESSIONAL 

PORTFOLIO

MY LATEST WORK. SEE MORE >
PORTFOLIO
My Design Process

My Design Process

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  • Client Interviews
  • Business Goals
  • Competitors Established

{

  • Content Analysis/Audit
  • Competitor Analysis

{

  • Observation
  • Exploratory Interviews
  • User Journey Map

{

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  • User Stories
  • Empathy Map
  • User Personas
  • Story Board

{

Understanding
the User

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DEFINE

Need

  • Problem Statement
  • "How might we" questions

{

Redefine
the
Problem

{

  • Site Map/ Hierarchy Navigation
  • Mind map
  • User Flows
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{

  • Affinity Mapping
  • Card Sorting
  • Six Thinking Hats
  • Reverse Brainstorming

{

  • Quick Sketches
  • Interaction Model
  • Feedback
  • Test

{

  • Black & White Sketches
  • User Flows
  • Interaction Test
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{

  • Mockups
  • UI Research
  • Interactive Prototypes
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Usability
Tests

Implement

{

  • Preference Testing
  • Heuristic Scale
  • System Usability Feedback

{

  • Preference Testing Changes
  • Monitoring Success Matrix
  • Refining Task Scenarios
  • Team meet, review before final product
Test.png

TEST

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Create

Brainstorm

Ideate.png

IDEATE

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Paper Prototype

Wireframe

Prototype.png

PROTOTYPE

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Hi Fidelity
Prototype

Stakeholder

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Data

User Research

Astronaut

DISCOVER

CONTACT

Contact

Hi!

Want to chat about all the UX things? Want to collaborate on a project? Simply want to say hi? Feel free to reach out to me here!

​

Thanks,

Mackenzie

Thanks for submitting!

You can also find me here...

  • LinkedIn
  • Instagram
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